PRIVACY STATEMENT

—-

Who we are

Our website address is: https://fairypolemother.com.au.

What personal data we collect, who we share it with and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Stock Alerts

If you enter your email address on a product page to receive a back in stock notification, your email address will be stored and used to contact you when the product is back in stock.

Shopping Cart

If you enter your email address during the cart / checkout process, or you are logged in while using our website, you may receive an email containing your cart contents for reference and ease of checkout. To opt out of this, please email us at info@fairypolemother.com.au with ‘Opt Out Cart’ as the subject.

Orders

When you place an order or create an account with our website, you supply us with your personal details (such as name, address, phone number). This information is stored for customer service purposes, and the information you submit is not used for marketing purposes unless you opt in to our marketing newsletter.

If you order an item from a third party supplier, your shipping details will be shared with that company in order to ship your item directly to you from that company.

Contact forms

We keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through our contact form for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This website uses Google Analytics for tracking user behavior. Your Cookies and Usage Data is shared with Google Analytics.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For users that place an order on our website, your order data is stored indefinitely for customer service purposes. All users can see, edit, or delete their order information at any time. Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments or placed an order, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

If you subscribe to our mailing list, your name and email address is sent to MailChimp.

If you place an order for our site for a third party product, your shipping details are sent to that third party.

Our contact information

If you have any privacy concerns, please email us at info@fairypolemother.com.au